“Some people went home and played hairdresser, I went home and played travel agent” 2019, Oct. 16 – YTN’s 2019 Trusted Advisor Program held its last session Tuesday morning in Melbourne CBD with Expedia Group, Senior Market Manager, Clare West. West talked about the journey that brought her to where she is today in […]
Trusted Advisor – Session 5: Business Development Read More »
Tourism professionals and students joined YTN’s industry famil in Ballarat, Victoria last Sunday to gain valuable insights from local industry professionals about regional tourism. Melissa Diamond, general manager of Kryal Castle; Peter Freund, marketing and public programs officer at the Art Gallery of Ballarat; and Vanessa Wilson-Browne, founder of Red Duck Beer and Kilderkin Gin
We met with Anita Donnelly, Placemaking Program Director at City of Port Philip to kick off session 3 of the Trusted Advisor Program at the South Melbourne Market on Wednesday 25th September. Anita went back to basics using a storyboard to walk us through her colourful professional journey.
Trusted Advisor – Session 3: Marketing Read More »
We have never done this before and we are very excited to announce our first regional famil to one of Victoria’s most popular regions: Ballarat. We have partnered up with a group of local businesses to enjoy a beautiful spring day by the countryside to learn more about what tourism in Ballarat is all about and
Join YTN on our regional famil to Ballarat Read More »
“Some people say, ‘I want to be a nurse or a firefighter to help people’ – that’s how I feel about being concierge. You help people.” YTN’s Trusted Advisor Program continued last Thursday when advisees met at the Melbourne Marriott Hotel to learn about the inside world of hospitality with the hotel’s Chief Concierge,
Trusted Advisor – Session 2: Customer Service Read More »
Join us on the YTN Committee Are you looking to gain experience in a leadership role? Do you want to expand your networks and contribute to the future of our tourism industry? Here is your chance… Join our awesome Committee and help us shape the industry while learning great skills. Nominations close on Friday 13
Committee Nominations NOW OPEN Read More »
The 2019 Trusted Advisor Program kicked off earlier this week on Monday the 19th of August, with a session on tour guiding. Led by our Advisor and one of the most experienced professionals in our industry, Fiona Sweetman, owner of Hidden Secret Tours, the group learned about the joys and challenges of being a tour
Trusted Advisor – Session 1: Tour Guiding Read More »
YTN began our 2019 Trusted Advisor Program (TAP) Wednesday evening with a Meet and Greet at Georges on Collins for advisors and advisees in this year’s program. We are excited to welcome five professionals and five students to the program, which consists of five coaching sessions that are designed to give students a better understanding
YTN Kicks Off 2019 Trusted Advisor Program Read More »
In our everyday life, we tell our friends the things we like. We can’t help it. We’re hardwired to pass on important information. Well, this is one of those you can’t miss telling your friends. If you are an active member of YTN and refer a friend to become member, you both get a 25% discount
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Chloe has done a lot of volunteer experience in events and loves to attend many events to learn more about the industry and take note of how creativity is formed according to the event. She began with a community-based event in Frankston, ‘Christmas Festival of Lights’. She is a big music lover and has loved volunteering
Meet our new Events Intern: Chloe Crew Read More »