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RACV Victoria Tourism Awards 2019

The Victorian Tourism Industry came together Thursday evening for another successful RACV Victorian Tourism Awards presented by the Victorian Tourism Industry Council (VTIC) and hosted by comedian and TV star Claire Hooper.   The tourism awards are a way for the Victorian tourism community to come together and reflect on their hard work and dedication to the industry over the past year. Even with much anticipation amongst the finalists, the night was
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2019 Trusted Advisor Program Wrap

At the end of YTN’s 2019 Trusted Advisors Program, five student participants feel better prepared to begin their careers in tourism. Claudia (Monash University), Hayley (William Angliss Institute), Jacqui (Holmsglen Institute), Rajat (Victoria University) and Thao (The Hotel School) met with industry professionals in their workplace to learn about their roles in entrepreneur, hospitality, digital, events and public tourism. Anita Donnelly (City of Port Philip), Anthony Szostak (Melbourne Marriott Hotel), Clare West
  • Posted on 5 Nov 2019
  • In News
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Trusted Advisor – Session 5: Business Development

“Some people went home and played hairdresser, I went home and played travel agent”   2019, Oct. 16 - YTN’s 2019 Trusted Advisor Program held its last session Tuesday morning in Melbourne CBD with Expedia Group, Senior Market Manager, Clare West. West talked about the journey that brought her to where she is today in the tourism industry (not quite what she had in mind when she first entered the scene, but that
  • Posted on 25 Oct 2019
  • In News
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Ballarat reminded us (in the best way!) why Victorian tourism is paying attention to its regional destinations

Tourism professionals and students joined YTN’s industry famil in Ballarat, Victoria last Sunday to gain valuable insights from local industry professionals about regional tourism. Melissa Diamond, general manager of Kryal Castle; Peter Freund, marketing and public programs officer at the Art Gallery of Ballarat; and Vanessa Wilson-Browne, founder of Red Duck Beer and Kilderkin Gin Distillery, took us behind the scenes of their organisations while sharing their experiences and knowledge of
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Trusted Advisor – Session 3: Marketing

We met with Anita Donnelly, Placemaking Program Director at City of Port Philip to kick off session 3 of the Trusted Advisor Program at the South Melbourne Market on Wednesday 25th September.                Anita went back to basics using a storyboard to walk us through her colourful professional journey. Starting off as a Marketing Coordinator at National Trust of Australia, Anita’s career has seen her work in Events, PR, Regional Tourism Boards
  • Posted on 1 Oct 2019
  • In News
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Join YTN on our regional famil to Ballarat

We have never done this before and we are very excited to announce our first regional famil to one of Victoria's most popular regions: Ballarat. We have partnered up with a group of local businesses to enjoy a beautiful spring day by the countryside to learn more about what tourism in Ballarat is all about and what opportunities there are for emerging professionals in the region. For non-members, the full price is $70
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Trusted Advisor – Session 2: Customer Service

“Some people say, ‘I want to be a nurse or a firefighter to help people’ - that’s how I feel about being concierge. You help people.”   YTN’s Trusted Advisor Program continued last Thursday when advisees met at the Melbourne Marriott Hotel to learn about the inside world of hospitality with the hotel’s Chief Concierge, Anthony Szostak.   Szostak described his journey at one of Melbourne’s five-star accommodations from developing his team, creating landmark
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Committee Nominations NOW OPEN

Join us on the YTN Committee Are you looking to gain experience in a leadership role? Do you want to expand your networks and contribute to the future of our tourism industry? Here is your chance... Join our awesome Committee and help us shape the industry while learning great skills. Nominations close on Friday 13 September 2019 by 5pm "YTN has provided me with the opportunity to work with some amazingly talented people. I am grateful
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Trusted Advisor – Session 1: Tour Guiding

The 2019 Trusted Advisor Program kicked off earlier this week on Monday the 19th of August, with a session on tour guiding. Led by our Advisor and one of the most experienced professionals in our industry, Fiona Sweetman, owner of Hidden Secret Tours, the group learned about the joys and challenges of being a tour guide, about owning a small tourism businesses and how our city and industry has changed
  • Posted on 22 Aug 2019
  • In News
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YTN Kicks Off 2019 Trusted Advisor Program

YTN began our 2019 Trusted Advisor Program (TAP) Wednesday evening with a Meet and Greet at Georges on Collins for advisors and advisees in this year’s program. We are excited to welcome five professionals and five students to the program, which consists of five coaching sessions that are designed to give students a better understanding of tourism sectors and engage with leaders in the industry. The event Wednesday evening allowed leaders and
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