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Using data and research to improve the tourism industry

When you think of careers within the tourism industry, you might think of a tour guide, hotel staff, or cabin crew, but did you know that there are also vital roles in data analysis and research? George Kopelis is a Yield Manager at Intrepid Travel in the revenue management team, and a day for him […]

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Taking the Pressure Off – Advice for your career in tourism with Ronae Jennings

Ronae Jennings has found herself in many sectors of the tourism industry in Australia over the years. She started in hospitality in bar, gaming and TAB work then moved to a blackjack dealer at Crown Casino, had a stint in a contact centre for Qantas Holidays along with a slew of other roles representing the

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Tips on Hotel Management with Award-Nominated Hotel Manager Zippi Bryan

Zipporah (Zippi) Bryan is someone who you could throw into almost any role within a hotel and she would ace it. Naturally, that means she is now the Hotel Manager at Punthill Essendon North. Nominated for Hotel Manager of the Year and taking out Hotel and Super Host of the Year at the 2022 company-wide

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A Conversation on Women in Leadership – With Jessica Horton

Jess Horton is the General Manager for Go West Tours, a business that operates all across Victoria. Jess has grown with Go West Tours over the past eight years and is continuously striving to be a better leader for her team. When we sat down with her to chat about her experiences, it became clear

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5 steps to freelancing with Amy Gardner

Freelancing is a dream that many people have. Being able to work for yourself, on your own terms to suit your needs is something creatives dream of, and Amy Gardner has made it a reality.  Amy is a freelance tourism communications consultant, and she tells us that her days rarely look the same, dabbling in

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How to centre community when developing tourism in regional Australia

As a key contributor to the Australian economy, the tourism industry can bring immense value to communities and be a catalyst to development. Madeleine Sawyer from Tourism Midwest Victoria understands the balancing act that needs to take place between visitors and residents to create meaningful experiences for everyone involved.  “I think more and more we’re

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How Covid has impacted the Tourism Industry in Victoria – An interview with Puffing Billy’s Ashley Woodrow

We were all there to witness the world shut down when the pandemic hit, and we know too well how the closing borders, radius restrictions, and overall widespread panic brought the tourism industry to a halt. Ashley Woodrow, the Marketing & Tourism Coordinator at Puffing Billy Railway, sat down with us to discuss the changes

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Relocating for Your Dream Job: Is it for you?

Have you ever considered relocating for your job? Whether you’re looking for work in the tourism industry or searching for your next travel opportunity, there are boundless benefits to moving outside your comfort zone and relocating. As Lauren Cowie,  Digital Marketing Specialist at Alba Thermal Springs & Spa, has shown us through her various and

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Creating a more diverse and inclusive tourism industry – A conversation with Vivian Lyngdoh

As with most industries, the tourism industry and its neighbouring hospitality and event industries still have a long way to go in ensuring diversity and inclusion for its employees. As Vivian Lyngdoh, the Business Development Manager at Rydges Hotel in Melbourne, explains to us: “There’s this occupational segregation across various industries that happens where there’s

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Transferable Skills in the Tourism Industry: 3 tips from Hop It founder Jon Lee on finding and using skills across your career

It may feel like you now need a bachelor’s degree or at least some short courses under your belt before attempting to enter the tourism industry. But as Hop It founder Jon Lee has shown us during his 15-year career so far, you likely already have many strengths and skills that are highly transferable throughout

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