Join us in Ballarat for an evening of connection and learning. We will be exploring the interactions between community and the visitor economy and the opportunity that connecting the two can create for the future of tourism.

Experience a behind the scenes tour of Itinerant Spirits and an introduction from the team about their experiences setting up the distillery here in Ballarat.

Meet our ambassador keynote:

Madeleine Sawyer

Sustainable Destination Development Officer, Tourism Midwest Victoria

As a proud advocate of tourism as a profession, Madeleine has taken on roles across the industry in the accommodation sector, the caravan and camping industry, in research and industry development. She is passionate about the important role that the visitor economy plays in telling the story of a region, culture and people, all the while enriching the lives of the community when developed and managed in a sustainable manner. In her current role at Tourism Midwest Victoria, she is working to empower and advocate these benefits for the Ballarat region through tourism product and industry development.
Maddy is also the recipient of VTIC’s prestigious Lynette Bergin Award and has just returned from Europe where she was conducting field research on tourism best practice, in search of visitor experiences developed with community benefits in mind.

Typsy micro-credentialing 

You’ll also hear from the team at Typsy. Their role is to provide Victorian businesses with a micro-credentialing program that provides fundamental customer service, hospitality and tourism skilling solutions. The program aims to provide an opportunity to support workers and workplaces across Victoria by providing focused training in specific customer service skills to better support employees and businesses to adopt innovations and improve productivity.

Enjoy food and drinks included.

Attend for free as a YTN member or non-member.

Date: Wednesday, 5 June

Time: 5.30pm to 8pm

Location: Itinerant Spirits, The Goods Shed, Lydiard Street North, Ballarat

Click here to register!

We are proudly partnering with Typsy to deliver this event.

This event is part of our Choose Tourism program – an Australian Government initiative.