News

Thank you for a wonderful 2016!

On behalf of the fabulous YTN committee I’d like to take this opportunity to wish you, our valued members, the most wonderful festive season and thank you for all your support this year!

2016 has been a great year for YTN following the excitement of the network’s 10th birthday in December last year. Since then we have welcomed a brand new partnership with the iconic Eureka Skydeck; successfully delivered our 3rd Professional Development series, partnering with the incredible team at Crown Melbourne and Crown College as our venue sponsor for the series.

We were lucky enough to have the inspiring Mel Neil from Mind Fitness open the PD series in April again with a fascinating session on how to bring our A Game.

On the hot topic of the sharing economy, we hear from experts at our second event, The Power of the Shared Economy, Matt Denman from Uber Victoria, Jodie Willmer and Rob Nagy from Guest Ready and Geoff Stooke from the Airbnb of storage space, Spacelli.

At our third event we heard from experts in what could be considered ‘The Untapped Industry’. We welcomed Kirby Leary from Echidna Walkabout, Sarah Kelly from State Library Victoria and Shannon Beveridge of Earthcore Music Festival.

Our final event was run by the team at Crown Recruitment who generously gave their time to provide one on one advice through mock interviews and resume reviewing. Some of our attendees were even successful at landing new roles on the evening!

I’d like to thank the team at Crown Melbourne and Crown Recruitment and Crown College once again, and in particular Shane Thomas, Grainne Strickland and Kim Manning for their support this year.

We’re incredibly grateful to this year’s speakers and thank each of them for being so generous with their time, knowledge and expertise.

The PD series will return again in 2017 for the fourth year in a row and promises to bigger and better than ever. The feedback that you have provided us this year is currently being used by the YTN Events Team to develop the program so keep an eye on your inboxes in the new year for more details.

YTN celebrated Tourism Week in September at the MTIE, run by Destination Melbourne and with our networking event at Transport Bar, Federation Square. It was a fantastic opportunity for us to network with industry colleagues and we look forward to a similar event next year.

YTN is grateful for the ongoing support of our partners, Destination Melbourne; Visit Victoria; VTIC; Eureka Skydeck; La Trobe Business School; William Angliss Institute; and Victoria University and I’d like to thank them for yet another great year.

I’d like to thank and acknowledge this year’s outgoing committee members, Daisy Jenkins, David Johnston, Ebony Flett, Seth McDonald and Samantha Holcombe and welcome incoming committee members Madelene McWha, Michelle Dall’Ava, Sam Crowther, Bennett Pascoe and Mark Latham; and a big thank you and shout out to our ongoing committee members, Danielle Phyland, Kate Rickwood, Robert Ratcliffe, Jess Derham, Gerry Kennedy, Ryan Marsh, Richard Masawi and Ellana Katos.

An absolute highlight to finish off 2016 was celebrating our Christmas party with the very awesome yATEC team at Tonic Bar, Crown Promenade. It was such a great night with Little Cupcakes sweetening up the evening with their donation of 100 cupcakes. We were also lucky enough to have the talented Rat and Dragon Productions in attendance capturing the essence of the night. Check out the awesome video, along with some of their other great work here.

We were delighted to that the Minister for Tourism and Major Events, Hon. John Eren was able to join us and it was wonderful to hear of his continued support of industry and the next generation of leaders.

To top off a great night, 7 lucky attendees walked away with prizes generously donated by Zoos Victoria, Global Ballooning Australia, Queen Victoria Market, MTB Adventures, Get Lost Travel Group, Gray Line Australia and Intrepid Travel.

Thank you once again for a great year! We look forward to seeing you again in 2017.

Take care and have a wonderful Christmas and a spectacular New Year.

Amelia Maher, Chair

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Interview Me- Land the Job

The final event of the Young Tourism Network’s 2016 Professional Development Series saw students, young professionals and the Crown Melbourne recruitment team come together for what was to be an excellent evening. Thank you to the Crown Melbourne team for assisting to run this event, many of the staff volunteered their time to help our members.

The following report is from one of our fantastic volunteers on the night, Diana.

 

On Wednesday October 5th, I had the opportunity to volunteer and attend to the last event for the YTN 2016 Professional Development Series called Interview Me: Land the Job. The event focused on the development of professional and interpersonal skills to stand out from the crowd in today’s competitive job market. In collaboration with Crown College, YTN divided the evening in three workshops led by experienced recruiters who focused on:

–          Preparing for an interview: by participating in mock interviews.

–          Resume building: through receiving personal feedback on your own resume.

–          How to present yourself in a professional manner: from ‘what not to wear’ to body language.

The evening was followed by drinks at Mr. Hive, which provided a great networking opportunity to interact and connect with fellow peers. Overall, the event was a great opportunity to recognize what recruiters are looking for and to understand what you need in order to become a successful candidate when applying for a job and during an interview. Whether or not you are new in the job market, this workshop was a great chance to polish your skills, re-assess your past experiences, and to connect with leading professionals of Melbourne’s tourism industry.

-Diana Sepulveda Navarrete

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YTN Committee Elections

Don’t miss out on your chance to join the YTN Committee…

Nominations close Friday 2 September 2016
Are you looking to gain experience in a leadership role? Do you want to expand your networks and contribute to the future of the tourism industry? Then why not nominate yourself for the YTN committee today!

Nominate now

Committee nominations are NOW OPEN and we encourage our members to nominate themselves to sit on the YTN committee for the next two years*.
REMEMBER: Nominations close 5pm Friday 2 September 2016

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Employ Me

On Monday 20 October YTN welcomed over 80 young professionals and students from William Angliss Institute and Holmesglen Institute to help polish up their interview skills to ensure they are job ready for the end of semester and the new year.

Richard Kellaway – General Manager and Senior Talent Manager for CRCC TravelJobs and CRC Executive, who specialise in Recruitment for the Travel and Tourism Industry and has been working with CRC for over 20 years. Richard spoke about ‘the interview” and how it is essential to never be late, use your interviewers name and ”smile till your face hurts”. Richard made sure to point out that asking questions about the position is a chance to find out more about the role but also shows that you have researched the company you are applying to work for.

Hannah Hockley – Human Resources Business Partner, IHG. Hannah works with one of the world’s leading hotel companies, IHG, as a strategic Human Resources Business Partner. Hannah works with hotel leaders at InterContinental Melbourne the Rialto to ensure delivery of IHG’s People Strategy. Hannah recently has changed positions and is now working for County Road Group. Hannah highlighted the importance of ensuring you have an up and running LinkedIn profile that showcases your recent work experience and volunteer activity. Hannah made sure to note that it is crucial to have a professional business profile picture as this has been found to increase your profile views!

And last but not least is Luisa Carlei and Amy Pettitt, Team Leaders, Recruitment from Crown. Luisa and Amy know what the industry is looking for in graduates and young professionals. Luisa and Amy made some interesting points on how to increase your phone interview skills and to ensure you know what your strengths are and to also know what your weaknesses are, but remember to always be yourself!

Thank you to our speakers who generously gave our audience great tips and advice on how to be job ready, and once again to Radisson on Flagstaff Gardens for hosting us.

Book now for our final event of the year,  and come celebrate with us at our 10 year anniversary! Click here to book and for further information!

 

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New Committee Announcement

As you would be aware the Young Tourism Network (YTN) held elections for all YTN members to put forward their vote for new committee members. We are very pleased to welcome new committee members Ryan Marsh, Samantha Holcombe and Richard Masawi.

In addition to this, all committee roles are reviewed, and to support professional development within the committee, these roles are reallocated by vote within the committee. As our valued associates I would like to present the results of our new committee to you for your information.

Amelia Maher (Parks Victoria) – Chairperson

Robert Ratcliffe (Best of Victoria) – Deputy chair

Richard Masawi (Victoria University) – Industry partnership coordinator

Seth McDonald (Park Hyatt) – University and TAFE partnership coordinator

Ryan Marsh (Corner Hotel Richmond) – Communications coordinator (Events Team)

Ebony Flett (Mornington Peninsula Visitor Information) – Communication coordinator (General)

Jess Derham (La Trobe University) – Events coordinator

Kate Houlgate (Destination Melbourne) – Events coordinator

David Johnston (Destination Melbourne) – Events coordinator

Gerry Kennedy (City Of Melbourne)- Events coordinator

Samantha Holcombe (Phillip Island) – Events coordinator

Danielle Phyland (Chatterbox Marketing)– Marketing/Social media coordinator

Daisy Jenkins (VRC) – Membership coordinator

Ellana Katos (VTIC) – Secretary / Treasurer

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Create Your Own Path

On Monday 17 August YTN welcomed around 60 young professionals and students to the Radisson on Flagstaff Gardens to learn about the opportunities and challenges of running a tourism business. We were happy to have field trips from both William Angliss Institute and Holmesglen Institute attend the evening to further their knowledge and networks in the industry.

Despina Karatzias of Institute of Excellence shared her journey of leaving a job she loved to start her own business. Despina says “following your dreams, leaving a secure job and stepping into the uncertainty of starting your own business is NOT easy, if it were ‘easy’ everyone would be doing it and YOU are not everyone”. To see Despina’s presentation from the evening click here.

Jessica Gilchrist inspired us with her story of persistence and hard work which has today brought her to be Director of Chocoholic Tours. Jess highlighted the importance of knowing your numbers, securing a mentor (or two!) and setting goals.

Monique Bayer, winner of Young Achiever Award at the 2014 Victorian Tourism Awards set the group to work by asking “what lights you up?”, “does your job let you explore that?” and “could it?” Three questions that have the ability to open you up to so many possibilities. Monique owns Walk Melbourne Tours, has published a book ‘Devouring Melbourne‘;  and is about to publish her second book.

After spending 7 years at Gray Line Kirsty Grace began Melbourne Sports Tours and Outlet Shopping Tours with husband Anthony. Kirsty spoke about life balance, educational opportunities and her upcoming projects, which include building three new travel websites. Kirsty highlighted the fact an idea can take time to develop, such was the case with her first business.

Thank you to our speakers who generously donated prizes for our audience, and once again to Radisson on Flagstaff Gardens for hosting us. We also put together a video of the night, watch it here.

Book now for our final event of the year, if you’re finishing Uni and are looking for a job this is the event for you- Employ Me! Click here to book and for further information.

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YTN Committee Elections

YTN Committee Elections
Nominations close 12th August
We want you!

Are you looking to gain experience in a leadership role? Do you want to expand your networks and contribute to the future of the tourism industry?Then nominate for the YTN committee today! Download a nomination form here.Committee nominations are NOW OPEN and we encourage our members to nominate themselves to sit on the YTN committee for the next two years*.

Please email your nomination along with a short biography (50 words max) to info@youngtourismnetwork.com including ‘YTN Nomination’ as the subject line.

REMEMBER: Nominations close 5pm 12th August.

Warm regards,
The YTN Committee

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YTN at the Winter Night Market

On Wednesday 22 July YTN met at Melbourne’s largest and most iconic market, the Queen Victoria Market to enjoy the Winter Night Market. Matt Bell from the events and marketing team at the Queen Victoria Market spoke to the group about the Winter Night Market including details on the geo fencing technology installed to monitor visitor movements and numbers, the many activations to ensure patrons stay longer, and the speedy turnover time required to have the market ready to run as usual each Thursday post the Night Market. YTN enjoyed the global street food, wine and shopping on offer. The Winter Night Market runs from June 3 to August 26 this year so make sure you check it out. qvm.com.au/night-market

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Google Yourself Event Wrap Up

On Monday 15 June around 30 YTN members and supporters were treated to discussions with three professionals in the digital space. Jodie Willmer and Rob Nagy- directors of Guest Ready, assisting hosts with their Airbnb listings, provided insights into the shared economy and the opportunities this presents. Jodie and Rob recently presented ‘Guest Ready Airbnb Bookings Booster’ which has had over 80,000 views. You can access the presentation here. They also talked about Rachel Botsman’s TED talk which covers building trust and reputation online, a relevant theme for the evening and the sharing economy.

Connect with Jodie Willmer on LinkedIn

Connect with Robert Nagy on LinkedIn

Follow Guest Ready: Facebook, Twitter, Instagram, Google+

David Dusink of Ink Social spoke on the importance of curating your personal online content to get your dream job. David said when you Google yourself the content that appears should be what you want to appear, and you should focus heavily on Instagram and LinkedIn. The audience loved David’s tips and tricks for the best online profile.

Connect with David on LinkedIn

Follow Ink Social: Facebook

Caitlin Crowley, Course Manager at College of Event Management spoke on the importance of students keeping an eye on their online presence, ensuring they are portrayed in a positive lights and being aware of how they are depicted. Caitlin also highlighted the importance of Pinterest in events work and study.

Connect with Caitlin on LinkedIn

Find out more about the College of Event Management

Follow College of Event Management: Facebook, Twitter, Instagram, Google+, Pinterest, LinkedIn

 

Thank you once again to Radisson on Flagstaff Gardens for hosting the event.

Thank you to everyone who attended, and well done to the winners of our Melbourne Zoo and Melbourne Star passes, and to Sam Crowther the winner of the 2 year YTN membership.

Be sure to sign up to our next event- Create Your Own Path, your passion your business on August 17. We will welcome young business owners to share their knowledge on starting out on their own. Click here to book. 

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Getting there

YTN catches up with tourism professional, Madelene McWha

YTN: How are you involved in the Tourism Industry?

MW: I teach and research tourism at Latrobe University and William Angliss Institute in Melbourne.

YTN: What do you think is the best thing about Victoria’s Tourism Industry?

MW: Every destination is unique – the diverse landscapes in Victoria mean there are endless places to explore from cities to mountain ranges, coasts and beaches, the Murray River, the Yarra Valley vineyards and the Grampians. I hope to see Melbourne city continue to strive to be a globally conscious modern tourism destination. It will be interesting to see how Tourism Australia’s new campaign, Restaurant Australia, develops. It promotes local produce and cuisine and it ought to have great implications for Melbourne, which is known for its fine food and wine, its secret laneway eateries and coffee culture.

YTN: Where did you study? What are you studying?

MW: I completed my Bachelor of Business (Tourism and Hospitality Management) and Master of Tourism with Honours at La Trobe University, where, mid this year, I will submit my PhD in contemporary travel writing. I interviewed 47 professional travel writers and bloggers and my thesis explores how they reflect on their roles as tourism promoters, while simultaneously supporting sustainable travel, which can sometimes prove challenging. It seems that many writers feel an accountability to write responsibly. Yet, to get published, they must negotiate with many external bodies, as well as transform alongside technological spaces. The implications for both writers and writing are massive.

YTN: What do you most enjoy about your current job?

MW: Researching travel writing, I have met some incredible people with wonderful stories. One underwent a traditional 6-week Papua New Guinean cultural ceremony at age 24 to embody the Crocodile’s spirit through extreme sacrifice and scarification. Another travelled by horseback from Mongolia to Hungary on the trail of the nomads and Genghis Khan. Others sold their belongings and have dedicated their lives to being permanent nomads, blogging from the road. I hope that by tying these stories with theory and relaying them to my students that I can inspire them to think creatively about travel and respect places and cultures that are different to their own.

YTN: What are your career goals?

MW: I would like to continue in academia and contribute to the field of travel writing and tourism studies.

YTN: What advice do you have for students or anyone starting out in the tourism industry?

MW: Tourism is a multifaceted global network and because our ways of communicating are rapidly changing, if you are active online and use social media constructively, you can meet people in tourism from all over the world. If you love the idea of travel, celebrate cultural differences and want new experiences, then the fused tourism, hospitality and events industries are the right place for you.

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