YTN Trusted Advisor Program begins!

On Wednesday 17 May, our eager students arrived for the first meet and greet with their advisors as the YTN Trusted Advisor Program kicked off. All enjoyed drinks and nibbles at Mr Hive while meeting other participants in the program. The advisors were then whisked off to Crown College for their first training session with Mel Neil, of Mind Insurance. Mel covered key tools for the advisors to use in coaching the students, preparing them for the productive and meaningful meetings to come. Participants will now meet in their own time, before the advisors come together for another training session in August.

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Trusted Advisor Program

The Young Tourism Network is proud to present the inaugural Trusted Advisor Program. The program is aimed at fostering collaboration, learning and development between Young Tourism Network members.

Student and young professional members are invited to participate, with young professional members advising students. The program will run from May to October 2017, with applications being taken throughout April 2017. The program will begin with an initial meet and greet event, followed by training for advisors. Advisors will also receive follow up training during the program.

Applications for the 2017 program are OPEN NOW and will close on Monday 24 April 2017.

For more information and to apply click here.

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The Future of our Industry

YTN is excited to announce the first seminar of our Professional Development Series of 2017:

The Future of our Industry

The events, hospitality and tourism sectors are evolving faster than ever to meet the changing preferences of our customers. We will bring together some of the leaders and experts in the respective fields to give you insights into what’s happening in the not-too-distant future.

Meet one of our speakers:

James Tranter, Eureka Skydeck:

James started his tourism career at Eureka Skydeck in 2008 whilst completing a Bachelor degree of Business Tourism Management at Victoria University. Since then he has held numerous positions in the industry including an internship at Qantas in L.A. and an Operations Coordinator role at Abercrombie & Kent. James has been back at Eureka Skydeck for the last 4 years in his current role as the Operations Supervisor.

James will explore the current trends in our visitor industry and the ways we can stay ahead of the game and sustain tourism in the upcoming years. He will also reveal some of the initiatives Eureka Skydeck have employed to remain a leading tourism attraction and the steps we can take to best prepare for the future of tourism.

Date: Wednesday April 5, 6pm to 8pm

Venue: Crowne College: 8 Haig Street, Southbank 3006

Cost: $20 student member / $25 professional member / $39 non-members

To register, click here

Thanks to our venue partner: Crown College

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Thank you for a wonderful 2016!

On behalf of the fabulous YTN committee I’d like to take this opportunity to wish you, our valued members, the most wonderful festive season and thank you for all your support this year!

2016 has been a great year for YTN following the excitement of the network’s 10th birthday in December last year. Since then we have welcomed a brand new partnership with the iconic Eureka Skydeck; successfully delivered our 3rd Professional Development series, partnering with the incredible team at Crown Melbourne and Crown College as our venue sponsor for the series.

We were lucky enough to have the inspiring Mel Neil from Mind Fitness open the PD series in April again with a fascinating session on how to bring our A Game.

On the hot topic of the sharing economy, we hear from experts at our second event, The Power of the Shared Economy, Matt Denman from Uber Victoria, Jodie Willmer and Rob Nagy from Guest Ready and Geoff Stooke from the Airbnb of storage space, Spacelli.

At our third event we heard from experts in what could be considered ‘The Untapped Industry’. We welcomed Kirby Leary from Echidna Walkabout, Sarah Kelly from State Library Victoria and Shannon Beveridge of Earthcore Music Festival.

Our final event was run by the team at Crown Recruitment who generously gave their time to provide one on one advice through mock interviews and resume reviewing. Some of our attendees were even successful at landing new roles on the evening!

I’d like to thank the team at Crown Melbourne and Crown Recruitment and Crown College once again, and in particular Shane Thomas, Grainne Strickland and Kim Manning for their support this year.

We’re incredibly grateful to this year’s speakers and thank each of them for being so generous with their time, knowledge and expertise.

The PD series will return again in 2017 for the fourth year in a row and promises to bigger and better than ever. The feedback that you have provided us this year is currently being used by the YTN Events Team to develop the program so keep an eye on your inboxes in the new year for more details.

YTN celebrated Tourism Week in September at the MTIE, run by Destination Melbourne and with our networking event at Transport Bar, Federation Square. It was a fantastic opportunity for us to network with industry colleagues and we look forward to a similar event next year.

YTN is grateful for the ongoing support of our partners, Destination Melbourne; Visit Victoria; VTIC; Eureka Skydeck; La Trobe Business School; William Angliss Institute; and Victoria University and I’d like to thank them for yet another great year.

I’d like to thank and acknowledge this year’s outgoing committee members, Daisy Jenkins, David Johnston, Ebony Flett, Seth McDonald and Samantha Holcombe and welcome incoming committee members Madelene McWha, Michelle Dall’Ava, Sam Crowther, Bennett Pascoe and Mark Latham; and a big thank you and shout out to our ongoing committee members, Danielle Phyland, Kate Rickwood, Robert Ratcliffe, Jess Derham, Gerry Kennedy, Ryan Marsh, Richard Masawi and Ellana Katos.

An absolute highlight to finish off 2016 was celebrating our Christmas party with the very awesome yATEC team at Tonic Bar, Crown Promenade. It was such a great night with Little Cupcakes sweetening up the evening with their donation of 100 cupcakes. We were also lucky enough to have the talented Rat and Dragon Productions in attendance capturing the essence of the night. Check out the awesome video, along with some of their other great work here.

We were delighted to that the Minister for Tourism and Major Events, Hon. John Eren was able to join us and it was wonderful to hear of his continued support of industry and the next generation of leaders.

To top off a great night, 7 lucky attendees walked away with prizes generously donated by Zoos Victoria, Global Ballooning Australia, Queen Victoria Market, MTB Adventures, Get Lost Travel Group, Gray Line Australia and Intrepid Travel.

Thank you once again for a great year! We look forward to seeing you again in 2017.

Take care and have a wonderful Christmas and a spectacular New Year.

Amelia Maher, Chair

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Interview Me- Land the Job

The final event of the Young Tourism Network’s 2016 Professional Development Series saw students, young professionals and the Crown Melbourne recruitment team come together for what was to be an excellent evening. Thank you to the Crown Melbourne team for assisting to run this event, many of the staff volunteered their time to help our members.

The following report is from one of our fantastic volunteers on the night, Diana.


On Wednesday October 5th, I had the opportunity to volunteer and attend to the last event for the YTN 2016 Professional Development Series called Interview Me: Land the Job. The event focused on the development of professional and interpersonal skills to stand out from the crowd in today’s competitive job market. In collaboration with Crown College, YTN divided the evening in three workshops led by experienced recruiters who focused on:

–          Preparing for an interview: by participating in mock interviews.

–          Resume building: through receiving personal feedback on your own resume.

–          How to present yourself in a professional manner: from ‘what not to wear’ to body language.

The evening was followed by drinks at Mr. Hive, which provided a great networking opportunity to interact and connect with fellow peers. Overall, the event was a great opportunity to recognize what recruiters are looking for and to understand what you need in order to become a successful candidate when applying for a job and during an interview. Whether or not you are new in the job market, this workshop was a great chance to polish your skills, re-assess your past experiences, and to connect with leading professionals of Melbourne’s tourism industry.

-Diana Sepulveda Navarrete



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YTN Committee Elections

Don’t miss out on your chance to join the YTN Committee…

Nominations close Friday 2 September 2016
Are you looking to gain experience in a leadership role? Do you want to expand your networks and contribute to the future of the tourism industry? Then why not nominate yourself for the YTN committee today!

Nominate now

Committee nominations are NOW OPEN and we encourage our members to nominate themselves to sit on the YTN committee for the next two years*.
REMEMBER: Nominations close 5pm Friday 2 September 2016

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Employ Me

On Monday 20 October YTN welcomed over 80 young professionals and students from William Angliss Institute and Holmesglen Institute to help polish up their interview skills to ensure they are job ready for the end of semester and the new year.

Richard Kellaway – General Manager and Senior Talent Manager for CRCC TravelJobs and CRC Executive, who specialise in Recruitment for the Travel and Tourism Industry and has been working with CRC for over 20 years. Richard spoke about ‘the interview” and how it is essential to never be late, use your interviewers name and ”smile till your face hurts”. Richard made sure to point out that asking questions about the position is a chance to find out more about the role but also shows that you have researched the company you are applying to work for.

Hannah Hockley – Human Resources Business Partner, IHG. Hannah works with one of the world’s leading hotel companies, IHG, as a strategic Human Resources Business Partner. Hannah works with hotel leaders at InterContinental Melbourne the Rialto to ensure delivery of IHG’s People Strategy. Hannah recently has changed positions and is now working for County Road Group. Hannah highlighted the importance of ensuring you have an up and running LinkedIn profile that showcases your recent work experience and volunteer activity. Hannah made sure to note that it is crucial to have a professional business profile picture as this has been found to increase your profile views!

And last but not least is Luisa Carlei and Amy Pettitt, Team Leaders, Recruitment from Crown. Luisa and Amy know what the industry is looking for in graduates and young professionals. Luisa and Amy made some interesting points on how to increase your phone interview skills and to ensure you know what your strengths are and to also know what your weaknesses are, but remember to always be yourself!

Thank you to our speakers who generously gave our audience great tips and advice on how to be job ready, and once again to Radisson on Flagstaff Gardens for hosting us.

Book now for our final event of the year,  and come celebrate with us at our 10 year anniversary! Click here to book and for further information!




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New Committee Announcement

As you would be aware the Young Tourism Network (YTN) held elections for all YTN members to put forward their vote for new committee members. We are very pleased to welcome new committee members Ryan Marsh, Samantha Holcombe and Richard Masawi.

In addition to this, all committee roles are reviewed, and to support professional development within the committee, these roles are reallocated by vote within the committee. As our valued associates I would like to present the results of our new committee to you for your information.

Amelia Maher (Parks Victoria) – Chairperson

Robert Ratcliffe (Best of Victoria) – Deputy chair

Richard Masawi (Victoria University) – Industry partnership coordinator

Seth McDonald (Park Hyatt) – University and TAFE partnership coordinator

Ryan Marsh (Corner Hotel Richmond) – Communications coordinator (Events Team)

Ebony Flett (Mornington Peninsula Visitor Information) – Communication coordinator (General)

Jess Derham (La Trobe University) – Events coordinator

Kate Houlgate (Destination Melbourne) – Events coordinator

David Johnston (Destination Melbourne) – Events coordinator

Gerry Kennedy (City Of Melbourne)- Events coordinator

Samantha Holcombe (Phillip Island) – Events coordinator

Danielle Phyland (Chatterbox Marketing)– Marketing/Social media coordinator

Daisy Jenkins (VRC) – Membership coordinator

Ellana Katos (VTIC) – Secretary / Treasurer

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Create Your Own Path

On Monday 17 August YTN welcomed around 60 young professionals and students to the Radisson on Flagstaff Gardens to learn about the opportunities and challenges of running a tourism business. We were happy to have field trips from both William Angliss Institute and Holmesglen Institute attend the evening to further their knowledge and networks in the industry.

Despina Karatzias of Institute of Excellence shared her journey of leaving a job she loved to start her own business. Despina says “following your dreams, leaving a secure job and stepping into the uncertainty of starting your own business is NOT easy, if it were ‘easy’ everyone would be doing it and YOU are not everyone”. To see Despina’s presentation from the evening click here.

Jessica Gilchrist inspired us with her story of persistence and hard work which has today brought her to be Director of Chocoholic Tours. Jess highlighted the importance of knowing your numbers, securing a mentor (or two!) and setting goals.

Monique Bayer, winner of Young Achiever Award at the 2014 Victorian Tourism Awards set the group to work by asking “what lights you up?”, “does your job let you explore that?” and “could it?” Three questions that have the ability to open you up to so many possibilities. Monique owns Walk Melbourne Tours, has published a book ‘Devouring Melbourne‘;  and is about to publish her second book.

After spending 7 years at Gray Line Kirsty Grace began Melbourne Sports Tours and Outlet Shopping Tours with husband Anthony. Kirsty spoke about life balance, educational opportunities and her upcoming projects, which include building three new travel websites. Kirsty highlighted the fact an idea can take time to develop, such was the case with her first business.

Thank you to our speakers who generously donated prizes for our audience, and once again to Radisson on Flagstaff Gardens for hosting us. We also put together a video of the night, watch it here.

Book now for our final event of the year, if you’re finishing Uni and are looking for a job this is the event for you- Employ Me! Click here to book and for further information.

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Photo 17-08-2015 20 21 45 Photo 17-08-2015 17 56 08

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